Toolkit

Tools for one real workflow.

Start by seeing the work, then name the design debt it reveals.

Work Reality Map

Map how one workflow actually gets done before redesigning or automating it.

Classify recurring drag by debt type, priority, impact, and intervention.

Decide whether AI should assist, recommend, automate with verification, or stay out.

Check whether AI has governed meaning instead of forcing it to guess.

Review who gains capacity, who loses control, and where released capacity goes.

Track whether capacity was actually released without inventing a composite score.